The international standard ISO 17100 defines the requirements with which a high-quality translation service should comply. The Swiss translation company SemioticTransfer AG fulfils these requirements and has been successfully certified.
For approximately a year, translation service providers have had the opportunity to become certified according to the standard ISO 17100. This certification verifies how operations are handled by the translation company, which resources and expertise are used, and whether information security is guaranteed. The standard also takes into account customer relations; gathering customer feedback and running a complaints management system indicates that a company is more customer-focussed. Furthermore, the customer profits from these structured processes and can be assured of the translation company’s reliability.
Newly certified in accordance with ISO 17100
The Swiss translation agency SemioticTransfer AG has its headquarters in Baden as well as branches in Bern, Lugano and Geneva, and is one of the first translation companies to be successfully awarded certification according to ISO 17100. By way of this internationally valid standard, SemioticTransfer AG is one of the very first translation agencies to comply with the new global benchmark for high quality translation services.
As our customer, this means that your translation is produced only by professional, native translators with an advanced qualification in translation or a minimum of five years of experience. Additionally, each translation is checked by a translation-proofer and an experienced translation manager. The expertise of our translators can also be relied upon. Alongside their linguistic and translation skills, the standard ISO 17100 also requires that translators possess cultural, technical and subject-specific expertise.
Moreover, the standard is strongly committed to information security. All details which you, our customer, send to SemioticTransfer AG are treated as strictly confidential, and are processed on our in-house servers in Switzerland. At SemioticTransfer AG, you can be assured that you are in safe hands.
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