We’ve once again passed the audit for the ISO 17100 quality standard with flying colours!
The international ISO 17100 standard defines the requirements for high-quality translation services [SemioticTransfer AG]
The Swiss translation agency SemioticTransfer AG fulfils these requirements and was successfully recertified on 20 August 2019.
The ISO 17100 certification process verifies how the translation company handles work flows, which resources and competencies are used and whether data security is ensured. This standard also addresses interactions with clients. By gathering customer feedback and introducing a complaint management system we can be more responsive to our customers’ needs. In addition, customers benefit from the structured processes, so they can trust in the translation service provider.
The Swiss translation agency SemioticTransfer AG, based in Baden with additional offices in Lugano, Zurich, Basel and Geneva, was one of the first Swiss translation agencies to be successfully certified according to ISO 17100 standards many years ago. By complying with these international standards, the SemioticTransfer AG translation agency fulfils the global standard for high-quality translation services.
SemioticTransfer AG: ISO 17100
As our customer, this means that only native professional translators with a degree in translation or at least 5 years’ experience will work on your translation. Furthermore, every translation is reviewed by a proofreader and an experienced project manager. In addition to linguistic and translation expertise, the ISO 17100 standard requires cultural, technical and subject-specific knowledge – so you can count on the translators’ expertise.
The standard also takes data security into consideration. All the data that you send to SemioticTransfer AG will be kept confidential and processed on servers located in Switzerland.
At SemioticTransfer AG, you’re in good, safe hands.